Product Guarantees

 

Zyliss

We are confident that our products are manufactured to the highest quality and we therefore offer a 5 year guarantee on all Zyliss products. This excludes products with batteries, e.g. Digital Timer, which has a 2 year guarantee. Accidental breakage, poor care and damage from misuse are not covered by the mechanism guarantee.

Cole & Mason

All our salt and pepper mechanisms are covered by our lifetime mechanism guarantee. Electronic mills are covered however battery cell units are covered for 12 months after date of purchase. We will provide a replacement mill of equivalent value as mechanisms cannot be replaced. Accidental breakage, poor care and damage from misuse are not covered by the mechanism guarantee.

Jamie Oliver

If our high quality Jamie Oliver products do not meet your standards we offer a 2 year guarantee on all products unless stated otherwise by packaging. Accidental breakage, poor care and damage from misuse are not covered by the guarantee.

Ken Hom

Our Ken Hom products have been made to meet high standards if they do not meet your expectations we offer a 2 year guarantee on all products unless stated otherwise by packaging. Accidental breakage, poor care and damage from misuse are not covered by the guarantee.

Culinare

Our Culinare products have been made to meet high standards if they do not meet your expectations we offer a 2 year guarantee on all products unless stated otherwise by packaging. Accidental breakage, poor care and damage from misuse are not covered by the guarantee.

Les Artistes

Les Artistes premium cups are made with care and quality materials. If they do not meet your expectations we offer a 2 year guarantee on all products unless stated otherwise by packaging. Accidental breakage, poor care and damage from misuse are not covered by the guarantee.

Returns

To view our returns policy please click here.

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