Contact Us

We are currently receiving a high volume of emails which is impacting our response time. Please do not be concerned if you do not hear from us straight away. We are working hard to respond to all queries as quickly as possible. Thank you for your understanding and patience. 

CUSTOMER SERVICE CONTACT DETAILS:

If you have questions, comments, or suggestions about our service or products, please fill out the Contact Us form. We will make every effort to respond to your enquiry within one business day.

Holiday Delivery Schedule:

Please note, the last day to place orders for delivery before Christmas is Friday 15th December 2017. These orders will be shipped for delivery up to and including Saturday 23rd December 2017.

Any orders received between Saturday 16th December 2017 and 1st January 2018 will not be processed until we return on Tuesday 2nd January 2018.

We would like to take a moment to wish you a very Merry Christmas & and Happy New Year.

PLEASE NOTE OUR CUSTOMER SERVICE HOURS ARE:

Monday - Thursday 12:30pm to 5:30pm
Friday 12pm to 3pm

Phone: +44(0)870 160 1319

Calls cost 13p per minute + user service charge.

MAIL:

DKB Household UK Ltd.
Eelmoor Road
Farnborough
Hants 
GU14 7UE

If you are an existing retail customer, or if you are a company and would like to buy from us, please contact us directly on sales.orders@dkbrands.co.uk

International Enquiries:

If you are based outside of the United Kingdom, either a retail customer or a consumer and wish to make an enquiry about buying/selling our products, please click here.

Contact Information

Personal Details

  • Your message

    To enable us to identify the item or order you are referring to, please include any product codes or order numbers in your message to us. If you bought the item from a retailer, please tell us which retailer you purchased the item from and when the item was purchased. For warranty enquiries, please choose the appropriate subject from the dropdown menu below and read the instructions.

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